Good decisions start with data

With good data you get better insights and can be that successful data-driven company that takes the right actions based on the data. Insights on a daily basis can also help the users in their daily work, making sure that they take the best actions, and thus increase not only productivity but also adoption. There is a lot to be gained if you consider the data important!

At Xceed we run regular “lunch & learn” sessions with our team to share knowledge, customer stories, and learn new stuff. For us to be able to guide our customers, and for the team to grow, these sessions are very important. Today we had the pleasure of having Kristofer Alm and Daniel Lambert-Krüss from the CRM Analytics team at Salesforce with us. A very interesting and inspiring session where we learnt more about how CRM Analytics can help put the data into context and result in actionable insights and collaboration. They stressed the importance of getting users’, or stakeholders’, attention so that it is understood action may be needed. 

How are you working with your data in Salesforce today? Are you able to measure your KPIs in one place? Are you making sure that the users can see the data in the right context so that they get the insights to take the rights actions and collaboration? Reach out to us! We have long experience from working with data and are happy to guide you in this area.